How to Set Up MITA

Sign Up For, Download, Install, and Activate MITA In Under Five Minutes

Get up and running on your Mac or Windows machine with MITA’s powerful, lightweight installation package! Choose your operating system and MITA version below to get started.

MITA Setup for Mac

Note: If you encounter a message that MITA cannot be opened because it is from an unidentified developer, please follow step 7 carefully.

1. Choose a Subscription

2. Complete Checkout

Checkout page, with "Sign Up Now" circled

3. Download the MITA Installer

4. Open the Installer

Downloads folder in Finder, with the file MITA-Installer-Mac circled

5. Accept License Agreement

License agreement with “Accept” option circled

6. Drag MITA Icon to Applications Folder

Screenshot of cursor dragging the MITA icon into the Applications folder

7. Control+Click MITA from Applications Folder to Open

Note: Please follow this step carefully. Open Finder and navigate to the Applications folder (don’t use the shortcut found in the dock at the bottom of the screen).
Screenshot of cursor hovering over "Open" option after having right-clicked MITA from the Applications folder

8. Copy Your License Key from Your Web Browser

9. Activate Your License

Screenshot of MITA’s “Activate License” screen, with the spaces for entering one's license key and email address, as well as the “Activate” button, circled

Happy exploring!

Activation Confirmation Message: "Thank you for subscribing to Music In the Air. Your MITA Subscription has been activated."

Note: If you encounter a message that MITA cannot be opened because it is from an unidentified developer, please follow step 5 carefully.

1. Complete Form to Launch Download

2. Open the MITA Installer

Downloads folder in Finder, with the file MITA-Installer-Mac circled

3. Accept License Agreement

License agreement with “Accept” option circled

4. Drag MITA Icon to Applications Folder

Screenshot of cursor dragging the MITA icon into the Applications folder

5. Control+Click MITA from Applications Folder to Open

Note: Please follow this step carefully. Open Finder and navigate to the Applications folder (don’t use the shortcut found in the dock at the bottom of the screen).
Screenshot of cursor hovering over "Open" option after having right-clicked MITA from the Applications folder

6. Continue to Free Sampler

MITA’s “Activate License” screen, with “Continue with my free MITA Sampler” circled

Enjoy the free MITA Sampler!

Home screen from the free MITA Sampler

MITA Setup for Windows

1. Choose a Subscription

2. Complete Checkout

Checkout page, with "Sign Up Now" circled

3. Download the MITA Installer

4. Open the Installer

Screenshot of the Downloads folder, with MITA circled

5. Follow the Prompts & Launch MITA

End of the MITA installer on Windows, where you can choose to launch MITA upon finishing

6. Copy Your License Key from Your Web Browser

7. Activate Your License

Screenshot of MITA’s “Activate License” screen, with the spaces for entering one's license key and email address, as well as the “Activate” button, circled

Happy exploring!

Activation Confirmation Message: "Thank you for subscribing to Music In the Air. Your MITA Subscription has been activated."

1. Complete Form to Launch Download

2. Open the MITA Installer

Screenshot of the Downloads folder, with MITA circled

3. Follow the Prompts & Launch MITA

End of the MITA installer on Windows, where you can choose to launch MITA upon finishing

4. Continue to Free Sampler

Screenshot of MITA’s “Activate License” screen, with the spaces for entering one's license key and email address, as well as the “Activate” button, circled

Enjoy the free MITA Sampler!

Home screen from the free MITA Sampler

Additional Resources

An internet connection (via Wi-Fi, ethernet, etc.) is required to use MITA. The program’s minimum file sizes and audio/video compression mean that MITA runs smoothly on modest Wi-Fi setups and even smartphone hot spots.

Supported Mac Operating Systems

macOS 10.13 High Sierra
macOS 10.12 Sierra
OS X 10.11 El Capitan
OS X 10.10 Yosemite
OS X 10.9 Mavericks

Supported Windows Operating Systems

Windows 10
Windows 8.1
Windows 8
Windows 7

Because MITA has only recently been released to the public on a limited basis, operating systems and anti-virus software are continuing to learn to recognize it. Although most installations are uneventful, if you encounter an issue with installation restrictions, here are reliable tips for solutions:

MAC
I encounter a message saying “The application ‘MITA’ cannot be opened because it was not downloaded from the App Store.”

Open Finder and navigate to the Applications folder (don’t use the shortcut found in the dock at the bottom of the screen). From within your Applications folder, hold the “Control” key down on your keyboard and click on the MITA file. Select “Open” and then “Open” again in the message that follows.

I see a screen that says “‘MITA.app’ can’t be opened because it is from an unidentified developer.”

You can do as above or, alternately, open System Preferences and select “Security & Privacy.” Near the bottom of the first, “General” tab, you will see the same “unidentified developer” alert. Select “Open Anyway.” A window will appear asking, “Are you sure you want to open it?” Select “Open.”

WINDOWS
I get a message that says “Windows protected your PC.”

If this window appears, click the not-so-obvious text for “More Info.” A button is revealed that says “Run Anyway.” Click that button.

My anti-virus program is blocking my installation.

Disable your anti-virus software and then complete the installation instructions, starting from where it was interrupted. Please refer to the following links to disable your antivirus software during installation (we recommend re-enabling it after installing MITA):

I can't get past a message that says “Hang on, this file may contain something bad.”

Your best bet is to follow the instructions on this page (scroll down to “How to Disable Avast CyberCapture Completely”) to disable CyberCapture. You can turn it back on once you've finished the installer. This message is caused by Avast and AVG anti-virus software.

I receive a message that says “ShellExecuteEx failed: code 5. Access is denied.”

First, try disabling your anti-virus software (see the links to instructions for various anti-virus programs, above). If unsuccessful, run the installation as an administrator: Find the MITA file you downloaded in part 1 of the installation instructions. Normally, it will have saved to your desktop (alternatively, from your downloads, choose “Show in folder” or click the folder icon to take you to its location). Right-click the file called “MITA-Installer-Windows” and select “Run as administrator” from among the first options. Complete the remaining Windows installation instructions, resuming from step 3.

I receive a message that says “ShellExecuteEx failed: Code 299. Only part of the ReadProcessMemory or WriteProcess Memory was completed.”

Again, try disabling your anti-virus software (see the links to instructions for various anti-virus programs, above). If unsuccessful, repeat step 2 of the installation instructions and give the anti-virus program some time (it may take a few minutes).

Have a question not answered here? We love to help. Contact us here, and we will work with you to resolve the issue.