June 6, 2018

MITA Installation Instructions

Get up and running on your Mac or Windows machine in under two minutes with MITA’s powerful, lightweight installation package.

An internet connection (via Wi-Fi, ethernet, etc.) is required to use MITA. The program’s minimum file sizes and audio/video compression mean that MITA runs smoothly on modest Wi-Fi setups and even smartphone hot spots.

Supported Mac Operating Systems

macOS 10.13 High Sierra
macOS 10.12 Sierra
OS X 10.11 El Capitan
OS X 10.10 Yosemite
OS X 10.9 Mavericks

Supported Windows Operating Systems

Windows 10
Windows 8.1
Windows 8
Windows 7


1. If you haven’t already, choose the free or subscription version of MITA for you. Provide any requested information and click the button to submit and launch your download. Another window may pop up within a few seconds. If it does, select “Save File.” The appropriate download will begin immediately.

2. Download the file and, from your browser’s downloads area, double-click to unzip it. Review and accept the license agreement. In the window that appears with the “MITA.app” icon and an arrow pointing to the blue “Applications” folder, click on the MITA icon and drag it to the folder before releasing. Find the MITA icon in your Applications folder and click/double-click it to begin. Note: If you encounter a message saying “The application ‘MITA’ cannot be opened because it was not downloaded from the App Store” or “‘MITA.app’ can’t be opened because it is from an unidentified developer,” from within your Applications folder hold the “Control” key down on your keyboard and click on the MITA icon, select “Open,” and then select “Open” again in the message that follows.

3. Upon opening MITA, accept the location settings for “World (Not in China)”, and accept or change your preferred language as you enter the program. Happy exploring!


1. If you haven’t already, choose the free or subscription version of MITA for you. Provide any requested information and click the button to submit and launch your download. Another window may pop up within a few seconds. If it does, select “Save File.” The appropriate download will begin immediately in your downloads area.

2. After downloading the file, double-click the .exe file from your browser’s downloads area to launch the installer (it begins with the end-user license agreement). Follow the on-screen prompts. A window will appear asking, “Do you want to allow this app to make changes on your device?” Choose “Yes.” Note: Please see “Installation Troubleshooting” further down this web page if you have additional trouble with Windows alerts, Avast, or other anti-virus software in this step.

3. Open MITA from the start menu or desktop, accept the location settings for “World (Not in China)”, and accept or change your preferred language as you enter the program. Happy exploring!


Because MITA has only recently been released to the public on a limited basis, operating systems and anti-virus software are continuing to learn to recognize it. Although most installations are uneventful, if you encounter an issue with installation restrictions, here are reliable tips for solutions:

MAC
I encounter a message saying “The application ‘MITA’ cannot be opened because it was not downloaded from the App Store.”

From within your Applications folder, hold the “Control” key down on your keyboard and click on the MITA file. Select “Open” and then “Open” again in the message that follows.

I see a screen that says “‘MITA.app’ can’t be opened because it is from an unidentified developer.”

You can do as above or, alternately, open System Preferences and select “Security & Privacy.” Near the bottom of the first, “General” tab, you will see the same “unidentified developer” alert. Select “Open Anyway.” A window will appear asking, “Are you sure you want to open it?” Select “Open.”

WINDOWS
I get a message that says “Windows protected your PC.”

If this window appears, click the not-so-obvious text for “More Info.” A button is revealed that says “Run Anyway.” Click that button.

My anti-virus program is blocking my installation.

Disable your anti-virus software and then complete the installation instructions, starting from where it was interrupted. Please refer to the following links to disable your antivirus software during installation (we recommend re-enabling it after installing MITA):

I can’t get past a message that says “Hang on, this file may contain something bad.”

Your best bet is to follow the instructions on this page (scroll down to “How to Disable Avast CyberCapture Completely”) to disable CyberCapture. You can turn it back on once you’ve finished the installer. This message is caused by Avast and AVG anti-virus software.

I receive a message that says “ShellExecuteEx failed: code 5. Access is denied.”

First, try disabling your anti-virus software (see the fourth bullet point, above). If unsuccessful, run the installation as an administrator: Find the MITA file you downloaded in part 1 of the installation instructions. Normally, it will have saved to your desktop (alternatively, from your downloads, choose “Show in folder” or click the folder icon to take you to its location). Right-click the file called “MITA-Installer-Windows” and select “Run as administrator” from among the first options. Complete the remaining Windows installation instructions, resuming from step 3.

I receive a message that says “ShellExecuteEx failed: Code 299. Only part of the ReadProcessMemory or WriteProcess Memory was completed.”

Again, try disabling your anti-virus software (see the fourth bullet point, above). If unsuccessful, repeat step 2 of the installation instructions and give the anti-virus program some time (it may take a few minutes).

I HAVE ANOTHER ISSUE

Please contact us and we will work with you to resolve the issue.


Karlheinz Stockhausen at work during the era of cathode-ray tubes and elaborate built-in cooling systems. Installing MITA is much simpler!